Case Manager

Washington Metropolitan Area, USA - 1001-SR
At Tier 5 Investigations, our case managers scope and review all internal and external applications to ensure that all case requirements are met with accuracy and timeliness. Our case managers serve as the first line of contact between our company and our client or applicant; therefore, all case managers must prove exceptional time-management, organizational, communication (verbal and nonverbal) skills while being able to adjust in a dynamic work environment and remain professional.
  • 21 years of age
  • High school diploma or its equivalent
  • Maintain reliable transportation
  • Expert in general clerical, secretarial, receptionist, word processing, filing, and record-keeping tasks
  • Ability to handle proprietary, sensitive and confidential information
  • Ability to obtain and maintain required investigator credentials
  • Ability to maintain a professional demeanor
  • Strong verbal and written communication skills, including highly technical writing, proofreading, and editing
  • Strong customer service and interpersonal skills
  • Strong organizational skills
  • Very detail oriented individual
  • Basic knowledge of and proficiency in Microsoft Office 
  • Maintain a neat and professional appearance
  • Submit to a comprehensive background check
  • Submit to fingerprinting
  • Submit to pre-employment drug test and subsequent random drug testing upon demand
  • Ability to frequently compose coherent reports written in English
To apply for this position, upload one document that consists of a resume AND cover letter. Be sure to include your name, phone number and email address in the document. Applications missing any of the required components will not be considered.

Equal Opportunity Statement
Tier 5 Investigations, LLC is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminator action may be a cause for disciplinary action.


  • Retrieve and review applications via secure portal
  • Ensure all of the required sections of the application are complete prior to case assignment; reach point of contact to retrieve missing data
  • Sort components of application and assign to investigators according to availability and geographical location
  • Advise investigators of case assignments and ensure that all cases are completed accurately and timely
  • Communicate effectively with investigators and upper management 
  • Manage all FedEx packages with case information without error
Apply Now

Field Investigator

Washington Metropolitan Area, USA - 1002-F

Our field investigators are tasked with conducting internal and external background investigations, ranging in complexity, into potential candidates. The investigator will be responsible for conducting fieldwork--not limited to the retrieval and verification of records, interviewing, etc.--to produce reports of investigations. As a field investigator, you will control your availability and maintain a flexible schedule to conduct the fieldwork required. Regular travel throughout the geographic area of responsibility is required; therefore, all investigators must own and maintain a vehicle that will provide a reliable means of transportation throughout the duration of employment.
  • 21 years of age
  • High school diploma or its equivalent
  • Must own and maintain a vehicle to serve as a reliable means of transportation
  • Possess a valid driver's license 
  • Maintain reliable transportation
  • Expert in general clerical, secretarial, receptionist, word processing, filing, and record-keeping tasks
  • Ability to handle proprietary, sensitive and confidential information
  • Ability to obtain and maintain required investigator credentials
  • Ability to maintain a professional demeanor
  • Ability to adapt to changing tasks, situations and work environment.
  • Strong verbal and written communication skills, including highly technical writing, proofreading, and editing
  • Strong customer service and interpersonal skills
  • Strong organizational skills
  • Strong problem-solving skills
  • Very detail oriented individual
  • Basic knowledge of and proficiency in Microsoft Office 
  • Maintain a neat and professional appearance
  • Submit to a comprehensive background check
  • Submit to fingerprinting
  • Submit to pre-employment drug test and subsequent random drug testing upon demand
  • Ability to frequently compose coherent reports written in English
To apply for this position, upload one document that consists of a resume AND cover letter. Be sure to include your name, phone number and email address in the document. Applications missing any of the required components will not be considered.

Equal Opportunity Statement
Tier 5 Investigations, LLC is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminator action may be a cause for disciplinary action.


  • Conduct complex, full-character investigations which provide comprehensive coverage of basic suitability, eligibility, loyalty and overall security
  • Conducts complex interviews of professional and personal references, former employers and supervisors, neighbors, professors, etc. to provide clients with a full scope into the character of an individual
  • Verify various records, not limited to: wages, occupational, educational, professional certificate, etc.
  • Conduct special interviews designed to afford the subject of an investigation a full opportunity to explain results of background investigation
  • Obtain sufficient coverage to fully develop the necessary facts required for the type of case being investigated
  • Complete cases with high priority and punctuality 
  • Construct a well-detailed, error-free (both factually and grammatically) report into the findings of the investigation
Apply Now

Administrative Assistant

Washington Metropolitan Area, USA - 1003-A
At Tier 5 Investigations LLC, our Administrative Assistants work across departments to support administrative needs playing an important role in a number of vital functions. As an Administrative Assistant, you would report directly to the office manager assisting with the day-to-day functions of the office. Whether utilizing clerical skills to provide administrative support, serving as the point of contact for our employees, independent contractors and clients, or acting as a liaison between clients and various departments, our Administrative Assistants play a essential role the efficacy of Tier 5 Investigations, LLC.

  • 21 years of age
  • High school diploma or its equivalent
  • Possess a valid driver's license 
  • Maintain reliable transportation
  • Expert in general clerical, secretarial, receptionist, word processing, filing, and record-keeping tasks
  • Ability to handle proprietary, sensitive and confidential information
  • Ability to obtain and maintain required investigator credentials
  • Ability to maintain a professional demeanor
  • Strong verbal and written communication skills, including highly technical writing, proofreading, and editing
  • Strong customer service and interpersonal skills
  • Strong organizational skills
  • Very detail oriented individual
  • Basic knowledge of and proficiency in Microsoft Office 
  • Maintain a neat and professional appearance
  • Submit to a comprehensive background check
  • Submit to fingerprinting
  • Submit to pre-employment drug test and subsequent random drug testing upon demand
  • Ability to frequently compose coherent reports written in English
To apply for this position, upload one document that consists of a resume AND cover letter. Be sure to include your name, phone number and email address in the document. Applications missing any of the required components will not be considered.

Equal Opportunity Statement
Tier 5 Investigations, LLC is an equal opportunity employer regardless of race, color, religion, creed, sex, marital status, national origin, disability, age, veteran status, on-the-job injury, sexual orientation, political affiliation or belief. Employment decisions are made without consideration of these or any other factors that employers are prohibited by law from considering. Any discriminator action may be a cause for disciplinary action.

  • Screen employment appliciations and coordinate interviews for canndidates closely resembling the company's values and mission to yield an adequate hiring pool for the Director of Human Resources
  • Direct callers to appropriate staff quickly and efficiently minimizing caller wait time
  • Maintain all Human Resources data orchestrating an alphabetical and chronological system to enable staff to find documents while complying with strict legal regulation requiring the destruction of personal information after a specified period of time
  • Prepare paperwork for HR policies and procedures
  • Typing correspondence for internal and external communications
  • Provide general administrative and clerical support to office administration
Apply Now